Shipping policy
At JellyLab, we aim to get your order packed and dispatched within 2 working days while ensuring every parcel arrives safely and beautifully packed.
UK Shipping 🇬🇧
Tracked Delivery (2–3 Working Days)
£4.99
Express Tracked Delivery (1–2 Working Days)
£5.49
Free UK Delivery
Free on orders over £100
Orders are typically processed within 1–2 working days before dispatch.
Please note that delivery timeframes begin once your order has been dispatched.
International Shipping 🌍
We currently ship to:
- Ireland
- Netherlands
- Australia
- New Zealand
- Canada
Estimated Delivery Times
Europe
3–5 working days
Rest of World
5–10 working days
International shipping rates are calculated at checkout based on your location.
Please note that customs processing may occasionally cause delays outside of our control.
Customs & Import Fees
International customers are responsible for any customs fees, import duties, taxes, or local handling charges that may apply within their country.
JellyLab is not responsible for delays caused by customs clearance processes.
Order Processing
Orders are processed Monday–Friday, excluding UK bank holidays.
During launches, restocks, promotional periods, or high-order-volume periods, dispatch times may be slightly extended.
Tracking Information
Once your order has been dispatched, you’ll receive a shipping confirmation email containing your tracking information.
Please allow some time for tracking updates to appear after dispatch.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout.
JellyLab is not responsible for parcels shipped to incorrectly entered addresses.
If you notice an error in your address, please contact us as soon as possible at:
info@jellylab.co.uk
Lost, Delayed or Returned Parcels
If your parcel is significantly delayed or appears lost, please contact us and we’ll do our best to assist.
Returned parcels due to failed delivery attempts, unpaid customs fees, or incorrect shipping details may require additional postage fees for redelivery.
Questions?
For any shipping enquiries, please contact:
info@jellylab.co.uk
Shipping Policy
At JellyLab, we aim to get your order packed and dispatched within 2 working days while ensuring every parcel arrives safely and beautifully packed.
UK Shipping 🇬🇧
Tracked Delivery (2–3 Working Days)
£4.99
Express Tracked Delivery (1–2 Working Days)
£5.49
Free UK Delivery
Free on orders over £100
Orders are typically processed within 1–2 working days before dispatch.
Please note that delivery timeframes begin once your order has been dispatched.
International Shipping 🌍
We currently ship to:
- Ireland
- Netherlands
- Australia
- New Zealand
- Canada
Estimated Delivery Times
Europe
3–5 working days
Rest of World
5–10 working days
International shipping rates are calculated at checkout based on your location.
Please note that customs processing may occasionally cause delays outside of our control.
Customs & Import Fees
International customers are responsible for any customs fees, import duties, taxes, or local handling charges that may apply within their country.
JellyLab is not responsible for delays caused by customs clearance processes.
Order Processing
Orders are processed Monday–Friday, excluding UK bank holidays.
During launches, restocks, promotional periods, or high-order-volume periods, dispatch times may be slightly extended.
Tracking Information
Once your order has been dispatched, you’ll receive a shipping confirmation email containing your tracking information.
Please allow some time for tracking updates to appear after dispatch.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout.
JellyLab is not responsible for parcels shipped to incorrectly entered addresses.
If you notice an error in your address, please contact us as soon as possible at:
info@jellylab.co.uk
Lost, Delayed or Returned Parcels
If your parcel is significantly delayed or appears lost, please contact us and we’ll do our best to assist.
Returned parcels due to failed delivery attempts, unpaid customs fees, or incorrect shipping details may require additional postage fees for redelivery.
Questions?
For any shipping enquiries, please contact:
info@jellylab.co.uk